For a visual explanation of performing a factory reset on your NordicTrack machine, you can refer to the video below.
We recommend that you complete a factory reset with two people. Make sure that your Wi-Fi™ is turned on, and that you have a paperclip on hand.
First, locate and turn off the power to your equipment by flipping the power switch to the off position. To locate the switch on your equipment, check your owner’s manual. If your machine is a NordicTrack rower, simply unplug it.
Next, locate the pinhole, which will most likely be found on one of the sides or on the back of your console. If you have difficulty finding it, please consult your owner’s manual.
Insert the paper clip into the pinhole. As you insert the paper clip, press, and hold it down. As you hold the paper clip, have the second person flip the power switch back on. Once your machine’s screen lights up, you may remove the paper clip.
You will see the iFIT logo along with “system recovery: please wait…” highlighted in blue. This is the boot-up screen. If the blue text doesn’t appear, please repeat the reset process. If the boot-up screen and blue text reads, “system recovery: please wait…“, it may take up to 30 minutes for your machine to begin the onboarding process. If the boot-up screen remains over 30 minutes, the reset process will need to be attempted again.
If the factory reset has worked, you will be prompted to reconnect to your Wi-Fi™, select your unit of measure, and choose your time zone. Once connected to Wi-Fi™, your NordicTrack machine will automatically update to the most current software––this could take a few minutes.
Once your iFIT logo screen has loaded, please log in using your iFIT username and password. You will now be able to begin a new workout journey on your machine.